What makes you different than other outpatient clinics?
Unlike the traditional outpatient clinic, we provide all of our sessions in a one-on-one format. Our therapists treat a variety of ages and conditions, and specifically have advanced training, certifications, and years of experience treating clients of all ages and abilities. We understand how to use education and exercise to improve complex medical conditions, as well as how advanced age may impact recovery from injury or illness. Whether transitioning from inpatient rehabilitation to home, rehabilitating a sports injury, or just hoping to improve overall mobility, our therapists have the skills and time to help you reach your optimal potential.
Do I need a doctor’s prescription for therapy?
No! In the state of Pennsylvania, a person can see a physical therapist for 30 days without a doctor’s prescription or referral. As the leading experts in musculoskeletal conditions, a physical therapist is best-suited to address your needs and will help save you money on your healthcare costs. Some insurances, like Medicare, require a referral from a doctor in order to pay for services, however, our administrative team can assist with that process.
What should I wear?
Wear what makes you comfortable. We recommend wearing supportive shoes, such as sneakers, and upper body layers so that if you work up a sweat you can take a layer off to be more comfortable. Often times your therapist may need to take a closer look at your leg or knee, so we suggest wearing pants that can be rolled up above the knee or shorts. If you are coming for amputee care or prosthetic training, it is helpful to wear a pair of gym shorts under your pants to allow ample access to your residual limb. Please leave important personal belongings at home or in the car.
What should I expect on the first visit?
Usually the first visit is called your Initial Evaluation. We ask that you come 15 minutes early to fill out paperwork, or you can save time by completing your registration forms before you come. Also, we ask that you bring your license/identification card, insurance information, physician prescription, and a list of current medications with you. If you have a co-pay, we ask that you pay it at the start of your visit. After a review of your paperwork, your therapist will accompany you to our treatment area and your session will begin. The Initial Evaluation is a chance for you and your therapist to get to know each other, evaluate your therapy needs, and set goals that will enable you to get back to doing the things you love. You and your therapist will then decide your visit pattern, and schedule your next visit. Once your evaluation is complete, we communicate the treatment plan with your physician. Watch our YouTube video for more information!
Will I be the only client with the therapist?
Yes! We have a one-on-one guarantee. We realize that you are seeking therapy for guidance throughout your recovery, and will benefit from more than just a list of exercises. Each person has individualized goals, and providing one-on-one treatment enables your therapist to create a unique treatment plan and cater each session to your direct needs.
You don’t accept my insurance, can I still come?
Yes! We offer very competitive self-pay rates that may end up saving you money compared to using your insurance benefits. For more information, check out our blog on the cost savings associated with self-pay physical therapy as well as how to submit to your insurance company for out of network claim.
What insurances do you accept?
Action Potential is currently in network with Medicare and Medicare Advantage plans, Blue Cross Blue Shield, and most workers’ compensation and auto insurers. However, we have competitive self pay rates that may be more affordable than a traditional high-deductible plan or a health care plan with high co-pays. For more information, check out our blog on the cost savings associated with self-pay physical therapy as well as how to submit to your insurance company for out of network claim.
What is Virtual Therapy?
Virtual Therapy are wellness appointments or sessions delivered via a video conferencing platform. This process allows you to receive the care you need from the comfort of your home, office, or when on the go. Virtual Therapy visits are currently not covered by most insurance companies in the state of Pennsylvania, however legislature is currently in the development stages to cover these services. In the meantime, we offer virtual visits at an affordable rate to ensure you never miss a step in your recovery.