I went to Action Potential in Glen Mills a few years ago after leg surgery, and was very happy with the experience and the outcome. A few months ago, a new injury left me in need of PT again, and this time I ended up in the Media office. Once again, the experience was great, and the pain that led me there is now gone. Sarah is a fantastic therapist…very knowledgeable and a great personality. She listens to what I say about my injury, like where the pain is and what triggers it, and adjusts my therapy based on that. The one-on-one approach to PT that Action Potential uses is also a big factor in the experience. There’s no sharing of your therapist while you are there; never a moment of uncertainty about what you should be doing, or waiting for your therapist to return from another patient when you are done an exercise. The front desk staff that was there during my visits (usually Tracy, but sometimes Heather) also deserve a shout out, as they were a key part of creating a welcoming, friendly, upbeat environment.